MyMonitor - Instructions and FAQs

You can access the MyMonitor portal here.

Library members can contact the library and our staff can help to reset your PIN.  Alternatively, visit the library website, click on 'my account' and click on the 'forgot your password?' option.

You must be a Lake Mac Libraries member to access MyMonitor. If you're not a member, you can join online for free.

All payments are made with credit on your MyMonitor account.  Top up your credit on your account either online or using a public computer inside any library branch.  Once you have enough credit, follow the prompts to pay for printing or any fees in your account.

 View and manage your MyMonitor account online. You can top up your credit, pay for printing and fees and check your remaining balance.  Access MyMonitor online from your own device at home or using a public computer inside any library branch.

Financial transaction statements can be viewed online in your MyMonitor account.  Click the 'View Statements' menu option.

All payments are made with credit on your MyMonitor account.  Top up your credit on your account either online or using a public computer inside any library branch.  Once you have enough credit, click the 'Pay Here' menu option and follow the prompts to pay for printing or any fees in your account.

 Payments for events and activities will continue to be made via the Eventbrite booking site for each program. Noting payment will be cashless using EFTPOS credit/debit card.

To be able to print, photocopy or scan documents, you must be a Lake Mac Libraries member to access MyMonitor. If you're not a member, you can join online for free.

Reserve a public computer directly from your MyMonitor account.  Click the Computer Reservation menu option and select a date, time and location.  You will receive an email confirming your computer booking.  Then simply turn up at the branch at the appointed time.  Note:  computer use is available for library members for a maximum of 2 hours per person per day.

Manage your computer reservations by logging into your MyMonitor online account.  Click the 'Manage your Reservations' menu option to view or change your booking.  This will also show how much time remaining on your account.